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NWLCRA Meeting

September 1, 2015

The NWLCRA met at the Country Tavern Barbecue at 6:30 pm.  Our meeting was opened by Bill Burnside with a prayer and reading the Anti-Trust.  Taylynn Olsen and Abigail Shepherd led our Pledge of Allegiance.  All of our sponsors have renewed their support.  We only need 3 more sponsors to be fully supported.  Thanks to all that support the NWLCRA.  

Some of the current changes going on locally concerning the Collision Industry are recent additions to Collision Instructors at local campuses.  Congratulations to Kiley Polson, the new Collision Instructor for the Northwest Louisiana Technical College collision program. Gary Weese announced that Chris Shepherd has taken the position of Collision Instructor for Caddo Career & Technology Center's collision program.  Congratulations to Chris Shepherd.  Gary then stated that Louisiana State is determining budgetary items and said their collision students may be ASE certified.  He would like feed back to the differences between ASE certification versus I-CAR.  Give Gary a call at (318) 834-6633 and let him know your thoughts.  He also reminded us that everyone is invited to their annual AYES Business and Education Council meeting on Thursday, September 17, 2015.  It will be held at Caddo Career & Technology Center, 5950 Union Ave., Shreveport, LA.  Lunch and refreshments will be served.  The meeting will be from 11:30  AM to 1:00 PM.  For a flyer, please click here.  

Our guest speaker was Deric Krist, Collision Repair Consultant for Mitchell.  He is our representative for this region for Mitchell International. Also with Deric, was Pauline Perenack, Senior Marketing Manager for Mitchell International.  Deric began by giving an overview of Mitchell International.  Currently they have over 66 different manufacturers.  Mitchell Technicians are I-CAR certified.  Mitchell International OWNS and MAINTAINS their database.  They don't have a third-party database.  This allows them to complete studies and make changes to their database quickly, for a more complete and accurate estimate.  Deric introduced the Toyota Predictive Estimating feature.  Kevin Adams, with Krystal Auto Collision, asked about no roof being present in the new Toyota Predictive Estimating feature.  Deric said he doesn't have a confirmed date, but that this addition is coming.  Deric also added that Zero point calibration must be done on all Toyota vehicles that come in to a shop for repairs. Deric stated that all vehicles should be repaired based on OEM repair standards.  Whether you use Mitchell Tech Advisor or some other program, OEM repair standards must be followed.  According to technical data from other manufacturers, a zero point calibration must be performed.  Deric put an end to the "Dash Light Myth".  Just because there isn't a light on the dash stating there is a problem, doesn't mean there isn't a problem. There may be several "triggers" involved and the "trigger" doesn't occur until after the customer takes delivery.  A Complete system diagnostic should be run to insure systems have been reset.  Mitchell Repair Center Tech Advisor has access to critical information and step by step directions on how to remove and replace difficult and/or expensive parts.  This is a web based program, so once a shop subscribes, the technician can pull this information up on their smartphone while standing in the shop looking at the vehicle.  Any technical data a Collision Technician needs can be located with Mitchell Repair Center Tech Advisor.  Kevin Adams with Krystal Auto Collision asked if Mitchell follows DEG.  Deric said they did and the demo he used at our meeting came from DEG.  They were alerted to this issue on DEG and after they completed their time study, the change of time was made to the database.  Kevin also stated that he uses Mitchell Estimating and said the 1/4 glass needs to be a stand alone item.  Deric explained he knows exactly what he is asking and that he will bring that recommendation up, but makes no promises as to any change.  Kevin also wanted to know more about the pricing of Tech Advisor.  Deric stated that Mitchell offers promos from time to time, and if anyone wants a quote, just call him at his office, (858) 368-7854.  He welcomed anyone to call and he'll try to answer all concerns and questions you may have with Mitchell products.  He said they can tailor their software for any shop.  

The meeting was adjourned at 7:30 PM.  Our next meeting will include AudaTex presentation and CCC is scheduled for November.

Northwest Louisiana Collision Repair Association
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